# Salesforce Off Campus Hiring: Technical Support (French) Source: https://latestindiajobs.com/salesforce-hiring-associate-technical-support-engineer-french-hyderabad Published: 2026-11-07 | Updated: 2026-11-07 Category: IT Jobs - Company: Salesforce - Role: Associate Technical Support Engineer (French Speaking) - Location: Hyderabad - Qualification: Bachelor's degree in Computer Science, IT or a related technical field - Experience: Up to 12-24 months in voice or IT support - Last date: 2026-11-12 - Apply: https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/Associate-Technical-Support-Engineer_JR356515 Salesforce is hiring an **Associate Technical Support Engineer (French Speaking)** for its Global Voice Support team in **Hyderabad**. The role is office-based with a **night shift**, suits candidates with up to about two years of support experience, and the application window closes on **12 November 2026**. ## Job Overview - **Company:** Salesforce - **Role:** Associate Technical Support Engineer (French Speaking), Cloud Success - **Team:** Global Voice Support - **Location:** Hyderabad, India (office-based, night shift) - **Type:** Full-time - **Requisition ID:** JR356515 - **Last date to apply:** 12 November 2026 You will be the first point of contact for Salesforce customers around the world, helping with troubleshooting, feature guidance and best-practice advice over phone, email or chat. Salesforce says the support operation runs 24/7, so you must be ready to rotate across shifts. ## Key Responsibilities - Give frontline technical support to Salesforce clients globally by phone, email or chat. - Advise on best practices for user management, data management, reports and dashboards. - Decide when a case should be escalated to Professional Services or the Account Executive team. - Record client communication and case notes in Salesforce. - Follow support processes and suggest improvements, especially where AI or automation can cut resolution time. - Work flexibly across any shift in the 24/7 model. ## Eligibility Criteria Salesforce lists these as preferred qualifications and skills: - Bachelor's degree in Computer Science, Information Technology or a related technical field. - A French language certification, or earlier experience handling customer queries in French over calls, is preferred. - Up to 12-24 months of experience in voice support, IT/product support or a customer-handling role. - Fluent written and spoken English. - Interest in AI-driven tools and automation. **Nice to have (not mandatory):** Salesforce ADM 201 or ADM 211 certification, experience supporting international clients, and proficiency in German, French, Italian, Spanish, Portuguese or Dutch. ## Skills Required - Customer-first mindset and clear phone communication - Problem-solving and analytical thinking - Ability to learn Salesforce Cloud applications quickly - Comfort with changing schedules and a 24/7 support model - Self-motivated and able to work independently ## Salary & Benefits Salesforce has not published a salary for this role on the posting. Check the official page for benefits, and ask about compensation during the recruiter conversation. ## How to Apply 1. Open the official Salesforce careers link below. 2. Read the full role description and sign in or create a profile. 3. Upload your resume and complete the application before **12 November 2026**. Salesforce suggests applying to a maximum of 3 roles within 12 months. Apply only on the official Salesforce careers site, and read our guide to [spot fake job offers](https://latestindiajobs.com/how-to-identify-fake-job-offers-india) before sharing documents with anyone. ## Tips to Crack It - Highlight any French language certificate or call-handling experience in French at the top of your resume. Our [fresher resume guide](https://latestindiajobs.com/resume-tips-for-freshers-india) shows how to format it. - Prepare short examples of how you solved a customer problem and kept calm under pressure. - Revise basics of CRM, reports and dashboards, and try the free Salesforce Trailhead modules. - Be honest about your comfort with night shifts and rotating schedules. Looking for more roles? Browse the latest [IT jobs](/category/it-jobs) and [fresher jobs](/category/fresher-jobs). ## Related Reading - Prepare with our [technical support interview questions](https://latestindiajobs.com/technical-support-interview-questions-freshers). - Working nights? Read the [night shift jobs guide](https://latestindiajobs.com/night-shift-jobs-guide-india) before accepting. - New to hiring drives? See how an [off-campus drive works](https://latestindiajobs.com/off-campus-drives-guide-india) and keep your [documents](https://latestindiajobs.com/documents-required-for-job-applications-india) ready. ## FAQ **Is French mandatory for this Salesforce role?** The title says French Speaking, and Salesforce lists a French certification or prior French call experience as preferred. Read the official posting to confirm how strictly it is applied. **Is this a night shift job?** Yes. The posting says the role is office-based in Hyderabad on a night shift, and that shift assignments may change with business needs. **What is the last date to apply?** The Salesforce careers page shows an end date of 12 November 2026. **Can freshers apply?** The posting prefers up to 12-24 months of experience in support or a customer-handling role, so it suits fresh graduates with some customer-facing or support exposure rather than complete beginners.