# Wolters Kluwer Hiring Associate Support Engineer | Chennai

Source: https://latestindiajobs.com/wolters-kluwer-hiring-associate-support-engineer-chennai
Published: 2026-11-09 | Updated: 2026-11-09
Category: IT Jobs

- Company: Wolters Kluwer
- Role: Associate Support Engineer
- Location: Chennai
- Qualification: B.E/B.Tech Computer Science
- Experience: Up to 2 years
- Last date: 2026-11-13
- Apply: https://wk.wd3.myworkdayjobs.com/External/job/Associate-Support-Engineer_R0056653

Wolters Kluwer (India) is hiring an Associate IT Support Engineer (requisition R0056653) for its 24x7 monitoring and production-support team in Chennai. Candidates with up to 2 years of experience and a B.E/B.Tech in Computer Science can apply, and the posting shows a closing date of 13 November 2026.

## Job Overview

- **Company:** Wolters Kluwer (India) Private Limited
- **Role:** Associate IT Support Engineer
- **Location:** Chennai (Neville Towers listed)
- **Experience:** Up to 2 years in monitoring, application support or infrastructure operations
- **Schedule:** 24x7 rotational shifts, with shifts rotating monthly

## Key Responsibilities

- Monitor applications, infrastructure, cloud resources and Kubernetes workloads using dashboards and observability tools.
- Investigate alerts using logs, metrics and traces in OpenSearch, Grafana and APM tools.
- Run basic SQL queries to validate data during incidents.
- Raise and update ServiceNow incident tickets, escalate critical issues and write clear shift handovers.
- Use approved AI tools to speed up investigation, documentation and small scripts.

## Eligibility Criteria

The company asks for a Bachelor's degree (B.E/B.Tech, Computer Science); a Master's is a plus. Experience should be up to 2 years in a related production-support role, so this suits freshers with strong projects as well as early-career support engineers.

## Skills Required

| Area | What they list |
|---|---|
| Dashboards | Hands-on Grafana |
| Logs | Hands-on OpenSearch |
| APM | One or more of Dynatrace, New Relic, Datadog, Azure Application Insights |
| Cloud & containers | Basic AWS/Azure, Kubernetes pods, nodes, deployments |
| Basics | SQL, Linux commands, networking, HTTP/APIs |
| Tools | ServiceNow for incidents |

## Shift Timings & Allowance

Expect night shifts, weekends and public holidays on a roster. You get two days off after every five working days, and a shift allowance "as per company norms" (amount not stated). If you are new to this, read our [night shift jobs guide](https://latestindiajobs.com/night-shift-jobs-guide-india) first.

## Salary & Benefits

Salary is not stated on the posting.

## Selection Process

The company does not publish the rounds. It does say interviews must be done without AI tools, that virtual backgrounds should be removed, and that candidates may need to appear onsite at a Wolters Kluwer office.

## How to Apply

Apply through the official Workday link before 13 November 2026, and keep your [documents ready](https://latestindiajobs.com/documents-required-for-job-applications-india). Tailor your [resume](https://latestindiajobs.com/resume-tips-for-freshers-india) to mention Grafana, logs, SQL or ServiceNow if you have used them.

## Tips to Crack It

- Practise reading a log and explaining the likely cause in two sentences.
- Revise [technical support interview questions](https://latestindiajobs.com/technical-support-interview-questions-freshers), plus Kubernetes basics and HTTP status codes.
- Be ready to say how you handle rotating night shifts.
- Never pay anyone for this job; see how to [identify fake job offers](https://latestindiajobs.com/how-to-identify-fake-job-offers-india).

## Related Reading

Browse more [IT jobs](/category/it-jobs) and [fresher jobs](/fresher-jobs).

## FAQ

**Can freshers apply for the Wolters Kluwer Associate Support Engineer role?**
The posting asks for up to 2 years of relevant experience, so freshers with a B.E/B.Tech in CS and related skills or projects can apply.

**Is this a night shift job?**
Yes, it is a 24x7 team with rotational shifts that include nights, weekends and public holidays; shifts change monthly.

**What is the last date to apply?**
The job posting shows 13 November 2026.

**Is the salary mentioned?**
No. Only a shift allowance as per company norms is mentioned, without an amount.